Level 5 Operations / Department Manager
Aims of this qualification
Job Roles this qualification is suitable for:
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
On Programme Learning:
The programme consists of the following:
- Completion and achievement of a relevant Level 5 Diploma in Leadership & Management or equivalent management qualification and recognised by Ofqual.
- Work based project
- Development of a portfolio of evidence
- Regular Performance Reviews Regular performance reviews between apprentice and line manager
- Feedback from line manager, direct reports, peers and customers/stakeholders (inc 180/360-degree feedback or equivalent)
How is it delivered?
End Point Assessment
- The End Point Assessment will test the entire Standard, and be undertaken as follows:
- Assessment of knowledge through a test using scenarios, questions and responses
- Assessment of competency through a structured competency-based interview
- Assessment of portfolio of evidence
- Presentation on work-based project with Question and Answer session
- Continuing Professional Development Log reviewed and professional discussion
The End Point Assessment requires apprentices to demonstrate they have achieved the standard.
- Achieve Operations Management Standard
- Achieve the Level 5 Diploma in Management & Leadership
- Achieve Level 2 Functional Skills in Maths
- Achieved Level 2 Functional Skills in English
- Complete a portfolio of evidence
The purpose of the end point assessment is to test (in a synoptic way) the skills, knowledge and behaviours of the apprentice as set out in the apprenticeship standard
End point assessment provides apprentices with a showcase opportunity to provide oral and documentary evidence of their knowledge, skills and behaviours developed throughout the apprenticeship. Enables the independent assessor to assess the skills and behaviours of the apprentice by observing the apprentice in the course of their normal work. Tests the knowledge acquired by the apprentice throughout the apprenticeship.
How long will it take to complete?
Please don’t hesitate to get in touch, we look forward to hearing from you.