Testimonials

What our employers and learners say about us….

EMPLOYER TESTIMONIALS

After an initial meeting I wasn’t sure what to expect with the course. I have experience of similar type courses in the past and it was very much a “bums on seats” type approach. However, now that I am a few modules into the course I am finding it very rewarding. I am able to apply my learnings pretty much straight away to real life situations. The team at Pier are very helpful and my mentor is always ready to give advice and help, not only with the modules, but in the real life situations too.

 

 Matthew Potts  Project Sales Engineer at HMK Automation & Drives
 Commenting on delivery of L5 Operations and Departmental Manager programme

 

What I have found with Pier training is that they are able to support me in all aspects of apprenticeship delivery. They are a trusted partner and I have developed a very good working relationships with them over a relatively short period of time. What I like about Pier is that they are flexible in their approach. They will do whatever is necessary to ensure quality of delivery is maintained and that learners and line managers are fully engaged with the process. They have been able to attend learner engagement events across various Spire hospital sites across the country with me to raise awareness of clinical apprenticeships and to sign learners up – they have been a great support to me. Pier training team have met with Heads of departments and learners alike to readily engage them with the idea of apprenticeships and to ensure that they are fully engaged with the process.

D Barker, Apprenticeship Manager SPIRE HEALTHCARE GROUP

I must admit although I’ve never taken part in a careers event before. I was unsure of what to expect, but really enjoyed it!

The children were a credit to the school and much to my surprise at such a young age seemed to have a plan for their future. I think enthusiasm is the key with children and if you can engage with them they will respond positively.

I would like to thank Pier Training for the opportunity to take part at the careers event today.

Samantha Phelps HCA, Spire Little Aston
Hospital commenting on visit to The Manor Park School in Birmingham.

 

 

All learners have responded really positively and feel really happy with the sessions so far. Doing the sessions as a group rather than individually actually motivates the learners to get involved and do the work. As we have been able to pre-book the sessions we have been able to be proactive and put the dates onto each learners rota, this really helps with attendance and also shows them that we feel it’s important we allow them the time to attend the sessions and complete their work. The trainers ( Rene and her colleague Jan Smith) communicate excellently with the Registered Manager letting her know progress as it happens. This is really supportive so that the RM can track the progress. We feel that we are working collaboratively with you in order to achieve the outcome, which is fantastic.

N Sharpe, Head of Service SENAD GROUP

 

Over the course of my recovery I have found huge support and assistance from Lindsay Moody, someone whose had similar issues. He has recently completed a Mental Health First Aid Trainer course and I have registered to do the same in November. After completing the course and after a period of experience, I will, hopefully, be qualified to train people in a work environment to recognise a mental health issue and to take initial action in assisting recognising and recommending a course of action.

For myself, I have always found it incredibly helpful to open up about these issues and I really believe that participating in this course will help me and will also help others overcome or face up to mental health issues. As I am so open, I have had messages from, and conversations with, so many individuals who have their own personal experiences either themselves or with family members and friends. I have to say, mostly female. It’s a known fact that mental issues amongst the male population are prevalent because of their failure to address the issues.

Thank you Lindsay, it’s all down to you.

Lyndsay Moody- Mental Health Trainer

LEARNER TESTIMONIALS

Thank you for the learning session delivered on 25th April 18. I thoroughly enjoyed showing you around the hospital hydro pool area and sharing the hydro self-management session. Lynn, you always have a nice calm and professional approach, which makes me feel more comfortable and relaxed during the learning sessions. Thanks for being a supportive tutor.

Looking forward to the next session.

Nicola Davey, Healthcare Asistane at Spire Healthcare St Anthony’s Sutton. London commenting on a training session delivered by our Healthcare Specialist Tutor Lynn Coutts

Also can I say how much I appreciate your support so far. I haven’t found it easy to find time to put the work in so I’m very grateful to you for nudging and supporting me all the way. Each time we meet, I feel like I am actually making progress which also helps me to get motivated.

Samantha Phelps, HCA Spire Sutton Coldfield

Training is delivered to this site by Pier Healthcare Specialist Tutor Jan Smith

 

Oh wow gosh really! chuffed to bits thank you so much, that has really made me feel like I can complete this apprenticeship programme.

As I told you I may struggle with the level 2 functional skills due not being in education or training over the last 10yrs, my little grey cells ‘both of them’ have had a hard time!
I have hands-on knowledge of the course contents with over 20yrs of work related experience, but transferring my thoughts and experience on paper is something I have never found easy I’m afraid.

I hope within this next chapter of learning, I will embrace and achieve the knowledge and skills which I can then pass on and help others. What more could I ask for?

I know with your support, I really feel I can complete the apprenticeship programme. This will also secure my financial future with career progression and achieving a recognised professional qualification. I didn’t have the opportunity or support before to achieve. So thanks to you and i feel that my future is a lot more positive and secure.

Many thanks again.

Tracey Fairhurst, HCA Spire Healthcare 

I arrived very nervous as it has been years since I have completed my studies. I suffer from Dyslexia. The team made me feel very relaxed and explained in detail what was required, helped me to complete the application forms. I then took the initial assessment test on the computer and was surprised on my results. I look forward to the course and I’m feeling very positive.

Maxine Traill, OPD Assistant at Spire Murrayfield Hospital

Today has allowed me to understand greater what is required from me to progress onto the general nursing diploma. The information session has allowed me to be introduced back into work based learning/ education as I have not been studying for many years. I am happy that I don’t have to complete Maths and English again. I am looking forward to pursue the Apprenticeship programme embedded with a diploma and its related modules. This will stretch my knowledge and allow me to gain new skills.

Karen Dohren, OPD Healthcare Assistant at Spire Murrayfield Hospital feedback after learner engagement session.

Click HERE to listen to this testimonial.
Jan Smith, Healthcare Specialist tutor with Spire HCA speaking to an HCA
Arrived very nervous as it has been years since I have completed my studies. I suffer from Dyslexia. The team made me feel very relaxed and explained in detail what was required, helped me complete the application forms. I then took the initial assessment test on the computer and was surprised on my results. I look forward to the course and I’m feeling very positive.

Maxine Traill, OPD Assistant at Spire Murrayfield Hospital

Today has allowed me to understand greater what is needed of me to progress onto the general nursing diploma. The information session has allowed me to be introduced back into work based learning/ education as I have not been studying for many years. I am happy that I don’t have to complete Maths and English again. I am looking forward to pursue the Apprenticeship embedded with a diploma and its related modules that will stretch my knowledge and allow me gain new skills.

Karen Dohren, OPD Healthcare Assistant at Spire Murrayfield Hospital

Click HERE to listen to this testimonial.
Jan Smith, Healthcare Specialist tutor with Spire HCA
I’m excited to begin my learning and I already feel supported by the Pier Team. I am looking to pick units that relate to my job role and complete the programme. This will definitely help me to progress in my career.

Sally Ann New, Ward Healthcare Assistant at Spire Murrayfield Hospital

I am looking forward to doing this qualification as I feel there is lot of support given by Pier training, the training programme will be beneficial for me. I do think its good that I will be undertaking Maths and English functionality.

Hannah Speed, Ward Healthcare Assistant at Spire Murrayfield Hospital