Health and Safety Policy

Policy statement

Statement of intent

This is the health and safety policy statement of: Pier Technology Limited trading as Pier Training


Pier Training is committed to health and safety in every aspect of its activities and aims to provide a safe, healthy and supportive environment wherever learning takes place.

Pier Training, being a provider of Work Based Learning recognises that it has a duty to ensure, so far as is reasonably practicable, the health and safety of learners and employees. Some of the information in this policy has been taken and adapted from the Education Skills Funding Agency document ‘Learner Health, Safety & Welfare: Safe Learner Blueprint.’ and from the Health and Safety Executive (HSE)

Our health and safety policy is to:

  • prevent accidents and cases of work-related ill health
  • manage health and safety risks in our workplace
  • provide and maintain safe plant and equipment
  • provide personal protective equipment
  • ensure safe handing and use of substances
  • maintain safe and healthy working conditions
  • implement emergency procedures, including in case of fire or other significant incident
  • review and revise this policy twice yearly

Responsibilities for health and safety

Overall and final responsibility for health and safety at Pier Training:

Designated Health and Safety officer: Kerry Comery


0121 740 0429

All employees must:

  • co-operate with managers and the designated health and safety officer on health and safety matters;
  • take reasonable care of their own health and safety; and
  • report all health and safety concerns to Pier Training Designated Health and Safety Officer (as detailed above).

Arrangements for health and safety:

Risk Assessment

  • We will complete relevant risk assessments and take action
  • We will review risk assessment when working habits or conditions change


  • We provide employees and associates health and safety induction
  • We provide personal protective equipment (if applicable to the role)
  • We make suitable arrangements for employees who work remotely; by providing DSE training and assessment (Health and Safety (Display Screen Equipment) Regulations 1992)

Consultation with Staff

We consult with employees routinely on health and safety matters as they arise and more formally when we view the health and safety policy.


  • Escape routes in the head office building are clearly signed and evacuation plans are tested randomly during team meeting held in the building
  • Alarm testing is completed weekly.

Accidents and ill health

Under health and safety law, a first aid box is available onsite and there is an accident book where we keep a record of injuries, incidents and cases of work-related disease. Under RIDDOR we may need to report on these. Employees are informed at induction that they must report any work-related injuries or illness immediately to the designated health and safety officer.


The health and safety of learners is of paramount importance. The ‘safe learner concept’ is central to our policy and Pier Training will promote and expect those we work with to promote this always. We believe that learners are entitled to learning that takes place in a safe, healthy and supportive environment. In addition, we consider that safe learning is essential to maximise learners’ experience and achievement.

Pier Training and those we work with have a primary duty of care for the health and safety of learners. We have a full expectation that this duty will be fully met.

We will apply four core principles:

  • To expect, first and foremost, that Pier Training and delivery partners will fully meet legal obligations and duty of care to learners
  • Seek assurance that Pier Training and delivery partners have suitable and sufficient arrangements for learner health and safety
  • To take appropriate action where expected standards are not met or maintained
  • To promote the raising of standards for learner health and safety through support, and challenge, as appropriate seeking assurance from Employers for Work Based Training

Employer Responsibilities

It is the responsibility of the employer to ensure that their employees and volunteers receive an adequate induction into health and safety, and on-going information, instruction and training in matters relating to health & safety about their job role. The employer is responsible for ensuring that significant risks are identified, recorded and reviewed and for putting in place safe systems of work to minimise risks to the safety of individuals. Risk assessments for their workers must also be carried out. Pier Training is responsible for ensuring that employers have discharged these duties through the monitoring of health and safety of remote employer workplaces.

Prior to the agreement of a training contract with an employer, a representative from Pier Training will arrange to visit the person responsible for the health and safety of any potential learners. The purpose of this visit will be to assess the Health & Safety Arrangements, complete a risk assessment of the premises and obtain a copy of the employers Certificate of Employer Liability. It may be necessary to agree an action plan to make improvements before a contract to deliver training can be agreed.  

Certain health and safety matters reside with the Employer and will vary from site to site.

Normally these include:

  • Fire instructions
  • Evacuation procedures and assembly points
  • Fire-fighting appliances
  • Fire drills and tests
  • Information on key people e.g. supervisor, first aider, fire warden, safety advisor or representatives
  • Supervision arrangements and the procedure for reporting hazardous or faulty conditions or work equipment
  • The risks identified by risk assessments, and the measures in place to prevent or control the risks for all the tasks to be undertaken
  • Arrangements for reporting an accident, incident or illness and for obtaining first aid assistance
  • Arrangements for the provision, use and wearing of personal protective equipment and clothing
  • Precautions and instructions for the safe use of hazardous substances
  • Measures in place for preventing or reducing risks associated with manual handling or lifting
  • Details of the controls in place for the safe use of work equipment and machinery and the safe operation of work place transport
  • The importance of good housekeeping, keeping the work area tidy and safe storage of materials
  • Arrangements for personal safety, welfare and personal hygiene arrangements
  • Details of any prohibited or restricted tasks, activities, areas or work equipment.
  • Specific or additional requirements related to the employer e.g. company rules or procedures Employer Health & Safety Assessment Procedure and Monitoring Arrangements


Pier Training will provide information advice and guidance to employers about their health and safety and other legal responsibilities. Pier Training will also arrange for a workplace health and safety assessment to be carried out by a member of staff who is competent and trained to do so.

The Corporate Partnership Manager (CPM) will make recommendations as to whether training and assessment can proceed in the workplace and will communicate any recommendations to the employer. The CPM will identify if the workplace is acceptable and agree or reject an action plan to rectify any issues prior to training. Where the CPM accepts the employer with an action plan, the action plan will be clearly communicated to the employer, Pier Training’s Directors and the tutor. All objectives/actions will be documented with a timescale for each and a review date will be agreed.

The CPM will also identify if there are any significant risks presented to Pier Training staff and will document the risk control measures.

All staff working on the premises of remote employers will report any concerns or hazards which could put themselves or learners at risk to the Directors of Pier Training.

Reporting of Incidents

Employers and Partner organisations are required to keep records of all accidents, incidents, ‘near misses’ and reports of bullying and harassment involving learners on Pier Training’s funded programmes.


Supervision levels must be appropriate to the risk identified and the individuals” capability, needs and experience

Information, Advice, guidance, instruction and training

Once the learning plan is in place, the learner should receive on-going information, instruction and training to enable him or her to work and learn efficiently and safely


The learner’ developing understanding and awareness of key health, safety and welfare issues should be assessed and evaluated on an on-going basis.

A Safe Learner will demonstrate;

  • Hazard Awareness

Safe learners will be aware of the hazards within their environment, their activities and the work being carried out around them and their responsibilities to others

  • Understanding

Safe learners will understand the concepts of hazard and risk and the measures that are required to control risks

  • Confidence

Safe learners will be confident, not only in their ability to learn and work safely, but also to challenge any situation or instruction that could be unsafe to them or other people. Safe learners will know their limitations and when to seek f further advice

  • Contribution

By developing these skills and knowledge, safe learners will be able to contribute ideas and input into their learning and work, and become more involved in the day to day operation of the organisation and their learning activity

  • Behaviours

Safe learners will have developed a set of behaviours to enable them to play and active part in the learning process and acquire practical, value added and transferrable skills from their experiences

Learner Induction, assessment and monitoring procedures

Pier Training will ensure that learners are informed about their rights and responsibilities as part of their induction onto their learning programme. Additionally, learner initial assessment will be carried out and will consider the individuals training and support needs in relation to health and safety and safeguarding. This will be documented in their individual Learning Plan (ILP).

The tutor will ensure that the learner has received an induction into working safely by their employer before assessment takes place. The induction will consist of ensuring that the learner is aware of their own organisations policies and procedures and establishing their current level of understanding and identifying any training they may require.

The tutor must ensure that learners demonstrate a good understanding of health and safety as well as demonstrate safe practice and safe behaviours in their work and learning. It is the responsibility of the tutor to establish any additional training or support needs and arrange this with the employer throughout the learning programme.

The tutor will ascertain at meetings with learners if they have been involved in any accidents or incidents at work or if they have been absent from work with an illness. They will check the reported and relevant documentation has been completed in accordance with RIDDOR – Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 and will discuss with the manager any investigation carried out and the outcomes. It is however, expected that employers and learners will notify Pier Training immediately of any accidents, illnesses and incidents.

The tutor will also check the learners understanding of health and safety and the concept of the safe learner during the formal progress reviews by asking specific questions and will document their responses. The tutor will also ask the learner how safe they feel in their work environment and give them the opportunity to raise concerns around bullying or harassment and give them the opportunity to be able to speak to someone privately about this subject. The tutor will identify if the learner needs further training, advice or guidance in relation to health and safety and safeguarding. Any concerns about health and safety or safeguarding must be reported immediately to the Designated Safeguarding Officer and appropriate action will be taken.

Learners will be invited to complete induction and final evaluations which helps Pier Training to monitor the effectiveness of inductions and learning programmes in providing information, advice and guidance about health and safety and in establishing if learners understanding of health and safety has been raised. Half yearly reports are provided to the Managing Director to enable this to be monitored. Results will be fed into the self-assessment report (SAR).

On programme interviews will also be carried out with learner randomly and questions are asked about how safe learners feel in their environment, if their awareness of health and safety has been raised and what could be improved. They are also asked if they have experienced any form of bullying and harassment in their workplace. This information is analysed and reported half yearly. Results will be fed into the self-assessment report (SAR).