COURSE
L3 Apprenticeship Standard for Community Health and Wellbeing Worker
The Level 3 Community Health and Wellbeing Worker Apprenticeship Standard is suitable for individuals working in the rapidly expanding workforce who work in partnership with individuals and their communities to identify and address health and wellbeing needs, improve health, prevent ill-health and reduce inequalities.
This occupation is found in different organisations and is commissioned by a range of agencies, including local government, the NHS, and other funders such as voluntary, community and social enterprise (VCSE) organisations. The role of a Community Health and Wellbeing Worker is to understand local provision, develop relationships with individuals, communities and supporting organisations, and build on individual and community strengths to enable people to achieve what matters to them regarding their health and wellbeing.
Pier Training are an accredited centre with PCI (Personalised Care Institute) for delivery of this programme to the NHS trusts.
Job Roles this qualification is suitable for:
Examples of a job role this qualification is suitable for but not limited to are:
- Care or Service Navigator
- Community Connector or Community Care Worker
- Community Health Champion
- Health Trainer
- Live Well Coach
- Social Prescribing Link Worker
Entry Requirements:
- Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
- For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3.
- A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
How long will it take to complete?
The qualification takes around 15 months to complete. The apprentice must be on programme for at least a year excluding the end-point assessment duration.
Aims of this qualification
- Use preventative approaches to promote the health and wellbeing of individuals, groups and communities, addressing the wider determinants of health and causes of ill-health
- Help communities to build local resilience and identify strengths, capacity and resources that support their health and wellbeing
- Provide informed advice about local services and projects that support health and wellbeing
- Manage referrals from a range of agencies, professionals and through self-referral
- Apply behavioural science to help people find practical solutions for better health and wellbeing
- Implement actions set out in strategies and policies that promote health and wellbeing at community level
- Communicate public health messages and information to promote health and wellbeing at an individual, group and community level
- Manage data and information and contribute to the evaluation of projects and services
- Operate within legal and ethical frameworks that relate to the promotion and protection of the public’s health and wellbeing
- Take responsibility for personal and professional development in line with organisational protocol
How is it delivered?
Apprentices will be allocated a qualified tutor to support the full completion of the apprenticeship and prepare them for the end-point assessment (sometimes 2 tutors will be required at different times for teaching different elements). The tutor will undertake engaging and interactive teaching, learning and support sessions with the apprentice on a regular basis (at least every 4-5 weeks) remotely via Zoom or in the workplace if appropriate to conduct teaching, learning and assessments. These will be planned with the apprentice and employer.
The tutor will manage a portfolio of evidence using an online electronic system called OneFile and give regular updates about progress. Apprentices can contact their tutor in-between visits to discuss any aspect of their qualification and will be able to access their online portfolio 24/7.
Learning Outcomes:
- Level 3 Community Health and Wellbeing Worker Apprenticeship Standard
- Level 2 Functional Skills in English
- Level 2 Functional Skills in maths
On Programme Learning:
On-programme assessment of knowledge, skills and behaviours will lead to the final synoptic end-point assessment.
Assessment Gateway
Before the apprentice is adjudged ready to undertake the end-point assessment by their employer and training provider, they will need to:
- Achieve Level 2 in English and maths Functional Skills.
- Receive confirmation from the employer that the apprentice is working consistently at or above the level set out in the community health and wellbeing worker apprenticeship standard.
- Submit a portfolio of evidence to underpin the professional discussion.
The purpose of the end-point assessment is to test (in a synoptic way) the skills, knowledge and behaviours of the apprentice as set out in the apprenticeship standard.
The end-point assessment provides apprentices with a showcase opportunity to provide oral and documentary evidence of their knowledge, skills and behaviours developed throughout the apprenticeship. Enables the independent assessor to assess the skills and behaviours of the apprentice by observing the apprentice in the course of their normal work. Tests the knowledge acquired by the apprentice throughout the apprenticeship.
End Point Assessment
An end-point assessment will be conducted by staff from an Independent End-Point Assessment Organisation (IEPAO) approved by the Register of End-Point Assessment Organisations.
The end-point assessment will comprise of two assessments. All assessments must be individually passed for the apprentice to be deemed competent:
- Multiple-choice Test:
The multiple-choice test is a 45-minute online or on paper closed book test which is taken by the apprentice in the presence of an invigilator. The test consists of 30 standard multiple-choice questions covering 20 knowledge statements. It allows for the assessment of specific knowledge and the apprentice’s application to community-based health and wellbeing work.
Grading for Multiple-choice Test: Pass
- Demonstration of Practice:
The Apprentice is observed by the station independent assessor and overseen by the senior independent assessor completing three demonstration of practice stations in which they will demonstrate the knowledge, skills and behaviours assigned to this assessment method.
Station 1 – Service user issue is based on a scenario involving a service user (actor).
Station 2 – Community issue is based on a scenario involving community groups or organisations.
Station 3 – Service user issue is based on a scenario involving a service user (actor), as a follow-up meeting.
The station independent assessors will ask between 6 – 10 follow-up questions (a minimum of 2 per station) to gain assurance around the underpinning knowledge being demonstrated over the course of the demonstration of practice. The demonstration of practice stations is carried out over a maximum total assessment time of 100 minutes (+10% at the senior independent assessor’s discretion). Each demonstration station must be passed.
Grading for Demonstration of Practice: Pass/Distinction
- Professional Discussion underpinned by a Portfolio of Evidence:
A professional discussion is a 1-hour structured two-way discussion which involves both the apprentice and an independent assessor to draw out the best of the apprentice’s competence and excellence and cover the KSBs assigned to this assessment method. It will allow the apprentice to evidence both the knowledge gained and its application through skills and behaviours. The professional discussion will have a minimum of 12 questions.
A portfolio of evidence must contain evidence related to the KSBs that will be assessed by the professional discussion. It typically contains a minimum of 3 case studies of a maximum of 1,000 words each undertaken through the course of the apprenticeship, including a record of where these have been observed in practice. These case studies should include examples of how the apprentice has supported individuals, and how they have worked with and for a local community.
Grading for Professional Discussion underpinned by a Portfolio of Evidence: Pass/Distinction
Overall apprenticeship standard grade: Pass/Distinction
Progression routes:
This standard provides the foundation for progression into a number of career paths in the health and science sector including Public Health Practitioner, Operations Manager, Project Manager and Sector-specific Lead/Management roles. You can also progress onto the Level 5 Coaching Professional apprenticeship standard to become a health and wellbeing coach.