L4 Business and Professional Administration Apprenticeship Framework

Aims of this qualification

The main objectives are to:

Build a competent business and administration workforce, providing organisations of all size across all sectors the staff needed to increase productivity and efficiency
Tap into the skills and talents of a diverse population by providing a flexible entry route into a career in business and administration
Equip individuals with the skills, knowledge and experience needed to undertake business and administration roles in a range of business settings
Provide apprentices with an opportunity to develop the skills, knowledge and experience they will need to progress to roles with additional responsibilities and onto future learning opportunities, if they wish to do so.

The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a business and administration workforce who have the skills, knowledge and competencies to support business systems, processes and services, and who can contribute to making businesses more effective and productive.

Job Roles this qualification is suitable for:

• Office Manager
• Administration team leader
• Business development executive
• Senior business administrator
• HR officer
• Senior admin clerk
• Personal assistant (PA with responsibility)
• Manager

Entrants will come from a diverse range of backgrounds and will come with a range of experience, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an Apprenticeship programme. Examples include learners who have: significant experience in a business role, achieved a foundation or higher diploma, particularly the related diplomas in business, administration and finance, retail business, information technology or public services, achieved GCSEs or A Levels, achieved QCF awards, certificates or diplomas, completed a level 3 advanced apprenticeship from another sector.
It is expected that higher apprentices will have significant experience of working in a business role to ensure they have the suitable foundations on which to further build their knowledge and skills. Learners who do not have any experience of working in a business role may be better suited to the Business Administration Intermediate Apprenticeship. Learners who have only limited prior experience in a business role may be better suited to the Business Administration Advanced Apprenticeship. All individuals should be judged on their own merits, experiences and capabilities to ensure they are enrolled in the most appropriate apprenticeship framework.


L4 Business and Professional Administration.

The programme consists of the following:


    • BIIAB Level 4 Diploma in Business Administration (Knowledge)
    • BIIAB Level 4 NVQ Diploma in Business Administration (Competence)
    • Level 2 Functional Skills in maths – learner MUST be working at this level before enrolment
    • Level 2 Functional Skills in English – learner MUST be working at this level before enrolment
    • Employee rights and responsibilities 

How is it delivered?

You will be allocated a qualified Tutor to support the full completion of your qualification and prepare you for end point assessment. They will visit you on a regular basis in the workplace to conduct assessments which will be planned with you and your manager; assessment will also be conducted through a blended model of E–Learning and face to face delivery. The Tutor will manage your portfolio of evidence using an online electronic system called Onefile and give you regular updates about progress. You can contact your Tutor in between visits to discuss any aspect of your qualification and will be able to access your portfolio 24/7.

How long will it take to complete?

The qualification usually takes around 15-18 months however it is possible to complete in 12 months depending on existing achievement and individual circumstance- this can be discussed with your Tutor

Progression routes:

Higher apprentices, with support and opportunities in the workplace, may progress onto: the Level 5 Higher Apprenticeship in Management & Leadership further or higher education to undertake business related or other qualifications, including foundation degrees in areas such as business, business management, and business administration a range of business and management undergraduate programmes a range of business or management professional qualifications at level 5 and above further employment opportunities within their current job role/alternative job roles specialised qualifications providing additional technical knowledge possible membership of professional bodies. 



We at Pier Training would be very happy to discuss any aspect of this or any other Apprenticeship Qualification you may be interested in.
Please don’t hesitate to get in touch, we look forward to hearing from you.