Safeguarding Policy


The aims of the company safeguarding policy are to provide an environment where all can work safely; Pier Training will take every reasonable precaution to minimise risk while providing demanding, challenging and enjoyable training and development activities at our own premises and the premises of our employers and clients.

Pier Training recognises and takes seriously its responsibilities on safeguarding and safeguarding young people.

Our policy is to guide all learners, their employers, as well as our staff, including associates, to enable them to practice effective safeguarding for themselves and those they are working with.

Throughout this policy and procedures reference is made to learners and young people, this means those under the age of 18 years and those over 18 years of age who would be considered to be particularly vulnerable for valid reasons such as disability or learning difficulties.

Safeguarding is a term used in the United Kingdom and Ireland to denote measures to protect the health, well-being and human rights of individuals, which allow people — especially children, young people and vulnerable adults — to live free from abuse, harm and neglect.

Safeguarding includes (but is not limited to):


  • Neglect-including trafficking and female genital mutilation
  • Health & wellbeing
  • Domestic violence
  • Emotional and Sexual abuse
  • Staying safe online / social media
  • Bullying

Main Elements of the Policy:

  • The practice of safe recruitment, ensuring checks are carried out of the suitability, identity and validity of staff before commencing work with young and vulnerable people. Pier Training will ensure all staff undertake DBS criminal records check at enhanced level including barring and police disclosure where legal and appropriate (without breaching the Rehabilitation of Offenders Act) but complying with regulated activity safeguarding requirements. References are sought and checked as, nominated by the applicant. Such references must come from a person who is not related to the applicant and who preferably knows of the applicant’s character, trustworthiness, any previous experience of working with/looking after children and young people
  • Providing effective regular and up to date training for the awareness of all aspects of safeguarding including prevent, e-safety and the wider definitions of abuse. In doing so will equip and empower staff and young people to keep themselves and others safe
  • The development, implementation and review of the policy and effective procedures for identifying and reporting disclosures or suspected concerns of abuse or neglect
  • Supporting young and vulnerable people who have made a disclosure of abuse or neglect
  • Ensuring safe environments in which young people are employed or placed by carrying out thorough regular health and safety checks to include the whole workplace and young person checks
  • Ensuring where appropriate the safe use of ICT


The senior management team and Directors are accountable for the execution of this policy throughout the organisation. The Safeguarding officer (Marie Woodward) is responsible for providing the Board with information pertaining to Safeguarding and such notifications will be addressed where required, under the health and safety agenda item of all Board meetings.
The Safeguarding Officer shall ensure active compliance with this policy by all staff, learners, stakeholders’ freelance trainers and linked employers. All staff will actively endeavour to implement this policy.

In working closely with learners and young people we recognise that staff and employers are able to observe the possible signs and symptoms of abuse.

We therefore:

  • Establish and maintain environments where learners can feel safe, secure and encouraged to talk and to be listened to.
  • Ensure learners and young people know that there are adults whom they can approach if they are worried and feel the need to talk.

Procedure for Dealing with a Disclosure and Reporting Concerns

Where a learner or young person discloses an incident of abuse or neglect to a staff member or in a situation where the staff member suspects a young person is being abused or is at risk staff should respond accordingly to the following:


Receiving the disclosure:

  • Stay calm
  • Listen
  • Do not act shocked
  • Try and find a quiet, comfortable and suitable place to talk
  • Acknowledge and accept what they are disclosing



  • Stay calm
  • Explain they have done the right thing by telling you and how difficult it is
  • Be honest and explain you will have to share the information they give you to be able to help them (never promise to keep a secret)
  • Explain who you need to share the information with and why you are legally required to do so
  • Alleviate any feelings of guilt
  • Treat information disclosed seriously



  • Do not ask leading questions
  • Do not criticise or make comment on the perpetrator
  • Do not ask the young person to repeat the disclosure to someone else
  • Explain what “you” need to do next and who you need to contact
  • If the disclosure is about immediate abuse do not offer a shower, bath or change of clothes
  • Contact Pier Training designated officers
  • Immediately make the persons wishes known throughout


  • Write things down at the time
  • Record the actual words used by the young person word for word
  • Keep original notes regardless of where they are written
  • Transfer your notes to the cause of concern / safeguarding log form
  • Use a body map if appropriate
  • Do not place your own interpretation or assumptions
  • Ensure all documents are completed and given to the designated officer

Designated Safeguarding Officer

Our designated Safeguarding Officers are responsible for:

  • Overseeing the referral of any case of suspected abuse or allegations
  • Providing advice and support to staff on safeguarding issues
  • Maintenance of records on safeguarding referrals, complaints or concerns raised
  • Liaising and advising employers that receive learners or young people to ensure appropriate safeguards are put in place
  • Ensuring that staff receive training in safeguarding issues and are aware of the company’s policies and procedures
  • Ensuring appropriate continuous professional development training and awareness for all staff
  • Liaising with The Director responsible on all safeguarding issues that arise and ensuring all safeguarding decisions are shared
  • Implementation and review of the policy and procedures to ensure they remain effective and legally compliant

Marie Woodward– Designated Safeguarding Officer.

Debbie Whiston– 2nd Designated Safeguarding Officer.