Remote Education Advice


If you are undertaking a full Apprenticeship for any of the qualifications listed, please read the advice and guidance below:

Healthcare Support Worker
Learning & Development Practitioner
Coaching Professional
Senior Healthcare Support Worker useful
 Team Leader Supervisor
Lead Adult Care Worker
Customer Service Specialist
Operations Department Manager
Business Administrator
Service Practitioner

Advice and Guidance

Your teaching sessions will be delivered remotely via Zoom or Microsoft Teams unless you are advised otherwise.

Your Tutor should have been in touch with details of your next session – if you are not sure who your Tutor is or when your next session is then please call 0121 740 0429 or email with your name and full Apprenticeship details and we will be able to help.

You should have access to your own OneFile learning Portfolio where you will find details of your next session plans, dates, times, and actions to complete. You can access your portfolio using this link If you have mislaid your login details please use the link within OneFile to request new password OR email us at