Level 3 Team Leader

Examples of job roles this qualification is suitable for but not limited to are:

• Duty Lead
• Project Lead
• Shift Supervisor
• Supervisor
• Team Leader
• Trading Manager

• Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.
• For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3.
• A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

The qualification usually takes around 15 months (excl. 3 months EPA period). However, it is possible to complete earlier depending on the existing achievements and individual circumstances. This can be discussed with your tutor. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.

The aim of this qualification is to support the apprentice’s understanding of the 3 key areas covering the Knowledge, Skills and Behaviours (KSBs). The core occupation duties of the Level 3 Team Leader are as follows:

• Duty 1 – Sets, monitors, and manages objectives and performance which link to organisational outcomes.
• Duty 2 – Manage resources to deliver tasks within budget and targets.
• Duty 3 – Contributes to the training and ongoing development needs of the individual or the team.
• Duty 4 – Collates and interprets data and shares outputs with stakeholders to support decision-making.
• Duty 5 – Contributes to projects, initiatives, and their implementation to achieve organisational goals.
• Duty 6 – Monitors and applies operational policies, relevant legislation, and regulation, and makes recommendations to ensure individual and team
  compliance.
• Duty 7 – Identifies, assesses, and monitors potential risks, and supports the mitigation of risk within the organisation.
• Duty 8 – Contributes to change and support others through change.
• Duty 9 – Support the development and implementation of sustainable operational plans to achieve organisation goals.
• Duty 10 – Lead and manage the team to ensure the application of equality, diversity, and inclusion principles.
• Duty 11 – Collaborates and builds relationships with stakeholders to identify and support improvement opportunities.
• Duty 12 – Communicates information to drive operational activities and improve organisational performance.
• Duty 13 – Manage the team and resources to reduce carbon footprint and reduce business costs.

Apprentices will be allocated a qualified tutor to support the full completion of the apprenticeship and prepare them for the end-point assessment (sometimes 2 tutors will be required at different times for teaching different elements). The tutor will undertake engaging and interactive teaching, learning and support sessions with the apprentice on a regular basis (at least every 4-5 weeks), either remotely via Microsoft Teams or in the workplace if appropriate, to conduct teaching, learning and assessments. These will be planned with the apprentice and employer.

The tutor will manage a portfolio of evidence using an online electronic system called OneFile and give regular updates about progress. Apprentices can contact their tutor in between visits to discuss any aspect of their qualification and will be able to access their online portfolio 24/7.

• Level 3 Team Leader Apprenticeship Standard
• Level 2 Functional Skills in English (if not exempt)
• Level 2 Functional Skills in maths (if not exempt)

On-programme assessment of knowledge, skills and behaviours will lead to the final synoptic end-point assessment.

Before the apprentice is adjudged ready to undertake the end-point assessment by their employer and training provider, they will need to:

• Receive confirmation from the employer that the apprentice is deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA
• Confirm that they are ready to take the EPA
• Achieve Level 2 in English and maths Functional Skills (if not exempt)
• Submit a portfolio of evidence for the professional discussion underpinned by a portfolio of evidence

The purpose of the end-point assessment is to test (in a synoptic way) the skills, knowledge and behaviours of the apprentice as set out in the apprenticeship standard.

The end-point assessment provides apprentices with a showcase opportunity to provide oral and documentary evidence of their knowledge, skills and behaviours developed throughout the apprenticeship. Enables the independent assessor to assess the skills and behaviours of the apprentice by observing the apprentice in the course of their normal work. Tests the knowledge acquired by the apprentice throughout the apprenticeship.

An end-point assessment will be conducted by an approved independent End-Point Assessment Organisation (EPAO) listed on the Apprenticeship Provider and Assessment Register (APAR).

The end-point assessment will comprise two assessments. All assessments must be individually passed for the apprentice to be deemed competent:

• Presentation with Questions:

In the presentation with questions, the apprentice delivers a presentation to an independent assessor on a set subject. The presentation must cover a summary of their role as a team leader, and what they do and how this is relevant to their role and the organisation. The presentation should cover the following themes:

• Data collection and benchmarking
• Problem analysis and conclusions
• People and relationships
• Future plans and opportunities

The independent assessor asks at least 5 questions after the presentation. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method. The presentation and questions will last for at least 50 minutes.

Grading for Presentation with Questions: Pass/Distinction

• Professional Discussion underpinned by a Portfolio of Evidence:

A professional discussion is a 60-minute, formal two-way discussion between the apprentice and the independent assessor. The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence. The independent assessor asks at least 5 questions. It gives the apprentice the opportunity to demonstrate their depth of understanding across the KSBs and engages the apprentice in detailed discussions. The purpose is to assess the apprentice’s competence against the following themes:

• Building a high performing team
• Communicating and implementing operational plans
• Managing change and continuous improvement
• Using technology
• Contributing to a project

Grading for Professional Discussion underpinned by a Portfolio of Evidence: Pass/Distinction

Overall apprenticeship standard grade: Pass/Distinction

This standard aligns with the following professional recognition:

• The Chartered Management Institute for Associate Membership
• Institute of Leadership for Associate Membership